FAQ

What is Supreme Niches Emporium?
We are an online store offering high-quality, niche, and trending products from around the world.
Do you have a physical store?
No, we operate exclusively online to keep prices low and offer global access.
Where are you based?
Our business is registered in Australia, but we ship from warehouses worldwide.
How do I contact your customer service?
Email us at support@supremenichesemporium.com or use the Contact Us form on our website.
What makes your store different?
We focus on unique, hard-to-find products and prioritize excellent customer service and secure shopping.

How do I place an order?
Browse our products, add your favorites to the cart, and proceed to checkout. It’s fast and secure!
Can I change or cancel my order?
Only within 12 hours after purchase. Contact us ASAP to request changes.
How long will my order take to ship?
Orders typically process in 1–5 business days before shipping.
What are your delivery times?

Can I track my order?
Yes! You’ll receive a tracking number once your order is shipped.
Why are items arriving in separate packages?
To speed up delivery, we may ship items separately if they come from different warehouses.
Do you offer express shipping?
Currently, we offer standard shipping only, but we’re working to add express options soon.
Do you ship internationally?
Yes, we offer worldwide shipping on most products.
How much is shipping?
Shipping is free on most items unless otherwise stated during checkout.
My tracking number isn’t working. What should I do?
Tracking may take a few days to update. If it doesn’t work after 5 days, contact us.

What payment methods do you accept?
We accept Visa, MasterCard, American Express, PayPal, and Shop Pay.
Is your website secure?
Yes! We use SSL encryption to protect your information and offer secure payment gateways.
Can I pay in my local currency?
Prices are shown in USD by default. Currency conversion may apply during checkout.
Do you offer installment or “Buy Now, Pay Later” options?
We’re exploring options like Afterpay and Klarna—stay tuned!
Will I be charged customs duties or taxes?
Import duties may apply depending on your country. Buyers are responsible for any such fees.

What is your return policy?
We accept returns within 30 days of delivery for unused, unopened items in original packaging.
How do I request a return or refund?
Email support@supremenichesemporium.com with your order number and issue details.
What if I receive a damaged item?
Send us a photo of the item and packaging within 7 days, and we’ll replace it or issue a refund.
Do I need to pay for return shipping?
Return shipping costs are the buyer’s responsibility unless the item was faulty or incorrect.
When will I get my refund?
Once we receive and inspect your return, refunds are processed within 5–10 business days.

How do I know what size to choose?
Check the size chart on each product page. If unsure, contact us before purchasing.
Do you restock sold-out items?
Some items are restocked based on demand. Join our email list for restock alerts.
Can I use more than one discount code?
Only one discount code can be used per order.
Do you offer wholesale or bulk discounts?
Yes! Contact us at wholesale@supremenichesemporium.com for wholesale inquiries.
How can I stay updated on new arrivals and deals?
Subscribe to our newsletter or follow us on social media for the latest drops and offers.